Vietnam’s e-commerce to hit 20.5 billion USD this year: conference

Vietnam’s e-commerce is expected to reach 20.5 billion USD this year, affirming its important role in the national digital economy, heard a conference held by the Vietnam E-commerce and Digital Economy Agency under the Ministry of Industry and Trade (MoIT) in Ha Noi on December 1.

In his remarks, Deputy Minister Do Thang Hai noted that the domestic e-commerce market has witnessed the formation of a secondary service supply system, referring to technology platform services in support of e-commerce transactions, marketing services, online marketing communications and delivery services.

The official pointed to obstacles to e-commerce inVietnam relating to ensuring traceability of goods, safety and security of personal information, and the logistics infrastructure.

To remove them, he suggested that Online Friday, a big online shopping program in the year, be promoted to achieve the targets of developing the e-commerce market sustainably, and further protecting the rights and interests of consumers and other insiders.

He also said experts should work on orientations for the sustainable development of Vietnam’s e-commerce in the time ahead, and the State and businesses raise digital technology solutions to boost the e-commerce ecosystem.

At the conference, management agencies, e-commerce platforms, payment intermediaries, and banks committed to joining the digital ecosystem, protecting the rights of consumers and others engaging in e-commerce transactions.

Within the framework of the conference, there was a seminar on digital ecosystem solutions to enhance the protection of consumers and others in e-commerce transactions in Vietnam.

VNA-THANH BINH